Production Change of Star Fleet Models
You will be aware that the new range of Star Fleet models has had some problems with both consistent quality and in getting enough models out of the door in order to satisfy the large number of orders we received. For both of these faults, you have our unreserved apologies. Despite our trial runs in resin casting going well last year, we ran into a number of problems when scaling up to wider production runs.
We have therefore made the decision to alter the way we produce these ships. Larger models, such as the C8 and Condor Dreadnoughts, as well as the various bases and stations, will remain in resin. However, all smaller ships will be switched to metal production using systems we know extremely well. In one stroke, this will relieve the pressure on the resin casting team, bring this range up to our usual quality of service, and allow us to produce as many models required to not only service all existing orders, but make a convincing world-wide launch with models people can be confident in.
The process for this change is already well under way, and while production and shipping of the Federation squadron and fleet sets will continue, we are temporarily offlining the other box sets for just a few days.
We expect to be up and running with the metal Romulan squadron set by this time next week, with the Klingon squadron and Romulan fleet set a few days after that. By the end of the week after next, we expect to be in full production of not only the Klingon fleet set but the two Federation sets as well, which will at that time also switch to metal.
To give an example of the change this will have, not only will our casters be working with a material they have been using for the best part of two decades (at least), they will be able to produce (for instance) as many Romulan squadron sets in three days as have been ordered in total since the line was announced. This is obviously much, much faster than our current
methods.
Any remaining mail orders will now be given absolute priority, and we are expecting to be able to make a world-wide launch through distribution channels towards the end of March - we will keep you all updated when firm dates have been set. You will also now find that fleets such as the Gorn and Kziniti will be turned around much quicker. If you have pre-ordered either, you will see them within a month or so of the world launch.
Once again, our deepest apologies for the delays and hiccups, but I believe we have the measure of this now, and Star Fleet goodness will be pouring out of our warehouse starting next week.
You will be aware that the new range of Star Fleet models has had some problems with both consistent quality and in getting enough models out of the door in order to satisfy the large number of orders we received. For both of these faults, you have our unreserved apologies. Despite our trial runs in resin casting going well last year, we ran into a number of problems when scaling up to wider production runs.
We have therefore made the decision to alter the way we produce these ships. Larger models, such as the C8 and Condor Dreadnoughts, as well as the various bases and stations, will remain in resin. However, all smaller ships will be switched to metal production using systems we know extremely well. In one stroke, this will relieve the pressure on the resin casting team, bring this range up to our usual quality of service, and allow us to produce as many models required to not only service all existing orders, but make a convincing world-wide launch with models people can be confident in.
The process for this change is already well under way, and while production and shipping of the Federation squadron and fleet sets will continue, we are temporarily offlining the other box sets for just a few days.
We expect to be up and running with the metal Romulan squadron set by this time next week, with the Klingon squadron and Romulan fleet set a few days after that. By the end of the week after next, we expect to be in full production of not only the Klingon fleet set but the two Federation sets as well, which will at that time also switch to metal.
To give an example of the change this will have, not only will our casters be working with a material they have been using for the best part of two decades (at least), they will be able to produce (for instance) as many Romulan squadron sets in three days as have been ordered in total since the line was announced. This is obviously much, much faster than our current
methods.
Any remaining mail orders will now be given absolute priority, and we are expecting to be able to make a world-wide launch through distribution channels towards the end of March - we will keep you all updated when firm dates have been set. You will also now find that fleets such as the Gorn and Kziniti will be turned around much quicker. If you have pre-ordered either, you will see them within a month or so of the world launch.
Once again, our deepest apologies for the delays and hiccups, but I believe we have the measure of this now, and Star Fleet goodness will be pouring out of our warehouse starting next week.
