msprange said:
What is quite worrying to us is the anti-EA sentiment. Their sales far outstrip other fleets and so that is where we must focus a proportionate amount of attention - think of GW and Space Marines. It is just common sense, especially as other fleets are not exactly lacking in hull variety (yes, even the Dilgar!).
I would wager quite heavily that the players on the forum constitute a very small sample of the ACTA player base and the best data you have for what the customer wants is the bottom line - sales!
If the books sell well - print more books.
If EA outstrips everything else - put together more EA ships (but limit those that dont sell well).
Not trying to teach you to suck eggs here because that's obviously what Mongoose is doing but I think some people on the forum have to realise that at the end of the day if Mongoose doesn't make a profit on ACTA then the game shuts down and no-one gets to play - seriously guys have a coke and a smile and wait for a few weeks!
On the other hand - I don't think there really is an anti-EA sentiment, people here just feel frustrated , quite rightly, when they don't get the models they were "promised" or they get poor quality casts, and so when news of a new EA ship hits the site, regardless of another team working on it and it not impacting whatsoever on the release date for delayed ships, it sort of rubs salt in the wound.
In short, wargamers are a cynical bunch and you're going to get this sort of reaction everytime a new EA ship hits the stands before problems with existing minis are sorted.
Personally I think the Tantalus looks a little wierd but I think the Command Omega is great and a very worthy and needed addition to the EA fleet list. Do I want Mongoose to stop doing this stuff?
HELL NO! I think the on-going commitment to support ACTA puts you head and shoulders above other gaming companies...seriously. I mean, what other games company would even *tolerate* fans with negative comments on their boards?
I just think you need to focus for a bit on delivering what you promised - once every race gets their shiny new minis from Armageddon and the new releases you hinted at come out, everyone will be singing Mongoose's praises...that or going mad on the boards if their orders are late!
Now that Z'Takk better come soon or I'll be joining the Cylon boys (Tenacious B and The Pirv) in their protest outside Mongoose offices :twisted: