scoutdad said:Just an update:
I emailed Kelly yesterday.
According to mongoose records, my fleet box has finally shipped and I should get it this week <fingers crossed>
The single Federation ships I pre-ordered have not shipped yet, but maybe soon.
Woot!scoutdad said:Just an update:
I emailed Kelly yesterday.
According to mongoose records, my fleet box has finally shipped and I should get it this week <fingers crossed>
The single Federation ships I pre-ordered have not shipped yet, but maybe soon.
billclo said:Great news.I hope I don't have to wait an equivalent amount of time for my just-ordered 2 Fleet boxes as well.
archon96 said:ok i just got some battle frigate singles i ordered last week. however still no fleet boxes.
McKinstry said:I still have battle frigates, battlecruisers, strike cruisers, fast cruiser etc. ordered as singles in November and still no word.
msprange said:McKinstry said:I still have battle frigates, battlecruisers, strike cruisers, fast cruiser etc. ordered as singles in November and still no word.
I think I know which order yours is, and it is being attended to, well, right now I believe...
McKinstry said:I had assumed orders were filled on a FIFO basis?
msprange said:McKinstry said:I had assumed orders were filled on a FIFO basis?
Mostly they are - but sometimes an order will leapfrog another if a certain ship has been cast and is in stock when another isn't.
For example, we have a large number of all three Squadron sets and the Federation fleet set, all cast up and in stock. We are now building up on the Klingon fleet set (and the Romulans are just a few days behind) and getting those out ASAP.
msprange said:McKinstry said:I still have battle frigates, battlecruisers, strike cruisers, fast cruiser etc. ordered as singles in November and still no word.
I think I know which order yours is, and it is being attended to, well, right now I believe...
The Legend said:I received my Fleet box and mega chuffed I was, on the whole. I emailed mongoose sales on the 21/03/2012 about a number of miscasts that were too bad to do anything with and one ship which was supplied with the wrong hull altogether. So far I haven't received a reply to my query about returns and replacements. Can you help at all?
msprange said:We are just waiting for some spares to come in (should be this week), and then you should get your bits the very next day!