einsamerwolf
Mongoose
intresting
this still affect pre-orders in July?
this still affect pre-orders in July?
No FFTD
- Thread starter Fritz Eger
- Start date
Yogah of Yag
Mongoose
I preordered July 21st, and am still waiting. I don't mind the wait if it shows up in great shape/condition with no problems, but I dread the possibility of having to return a defective book. :?
gamey_wolf
Mongoose
I am in the U.S., and I just received my copy of FFTD today. (I ordered the mega-deal). Reading this thread has gotten me a bit confused, however. I am actually not 100% sure if my copy is one of the defective copies or not. Looking through it, there does not appear to be any missing letters or words on the left hand margins, but much of the book is lacking a left hand margin (i.e., the letters are backed up right to the edge of the page). It certainly doesn't look right. The binding on my cover is also very slight cocked...I can live with it, but of course would prefer a better copy (since it is supposed to be a new book). Also, the backgrounds on the action chart and random number table are cropped on the left side (this is a very minor point, but figured I mentioned it since, as I said, I am not sure I have a defective copy or not...I have read that some people don't seem to have any of the problems I am mentioning and some have had worse problems...so my copy seems to be "in-between", so to speak). In any case, it is great to hear that the demand has been so high. Hopefully these defects will be ironed out for FOTW and subsequent books.
I just discovered that I had the book as one of the first that was sent, just to my billing address, which I had forgotten!
Unfortunately it is one of the crooked / cropped copies.
Could I return it for a new one, and whom should I address it too?
Also, is altering my shipping address to my work something that could be done too?
Unfortunately it is one of the crooked / cropped copies.
Could I return it for a new one, and whom should I address it too?
Also, is altering my shipping address to my work something that could be done too?
beowuuf said:
Drop a live to rveal@mongoosepublishing.com, and he will sort out both!
einsamerwolf
Mongoose
dropped my sending request mail at thursday
still no reply
:evil:
still no reply
:evil:
lastbesthope
Mongoose
einsamerwolf said:
Well you're not likely to get a response now until Monday, it is the weekend after all.
LBH
Fritz Eger
Mongoose
Since I started this post I better say that my book has arrived yesterday. It's worth the wait, massive improvement on the original :lol:
Ordered on 8/8. Received yesterday (19/8)
Insufficient package. Padded Envelope is not enough for hardbook, they should have known. This kind of book need at least a box or something that prevent scretch, bump and corners damage.
My book has angled corners and a dented side. Not too much damage but this is a new book and need to be perfect from this point.
But the problem is the quality of the book itself. I was disappointed.
The cover is slightly askew. The book is keep togheter by only 2 pages per sides and this is not enough, they will break for sure.
Many pages are cropped, mainly where illustrations or action chart are(they are cropped on the right and bottom side or they fit but without margin). They should have made the pages bigger or the images smaller.
The main problem is that is almost impossibile to read the book, is hard to open and you have to grab it firmly with both hand. Browsing the book is like hell, every page is a pain to turn especially in the middle of the book.
The point where the pages join the book are poorly glued and you can see something like stitches but not straight, they are waved. You can see the book torning apart every pages. Some of the pages has just started to break off, but what concern me more are the side's pages, the random number and combat table that are visibile ruined by opening the book few times (and you use that chart a lot). I only read about 10 sections and the damage is already visible.
This kind of book should be really easy to open but this is too tense.
I like to leave a book as I found it. A good book should seem like new after a complete reading (obviously if you read in the right way).
I really hope this is a defective copy and not the real version, but many things seem not unintentional but simply a really bad design. However they should have checked.
Insufficient package. Padded Envelope is not enough for hardbook, they should have known. This kind of book need at least a box or something that prevent scretch, bump and corners damage.
My book has angled corners and a dented side. Not too much damage but this is a new book and need to be perfect from this point.
But the problem is the quality of the book itself. I was disappointed.
The cover is slightly askew. The book is keep togheter by only 2 pages per sides and this is not enough, they will break for sure.
Many pages are cropped, mainly where illustrations or action chart are(they are cropped on the right and bottom side or they fit but without margin). They should have made the pages bigger or the images smaller.
The main problem is that is almost impossibile to read the book, is hard to open and you have to grab it firmly with both hand. Browsing the book is like hell, every page is a pain to turn especially in the middle of the book.
The point where the pages join the book are poorly glued and you can see something like stitches but not straight, they are waved. You can see the book torning apart every pages. Some of the pages has just started to break off, but what concern me more are the side's pages, the random number and combat table that are visibile ruined by opening the book few times (and you use that chart a lot). I only read about 10 sections and the damage is already visible.
This kind of book should be really easy to open but this is too tense.
I like to leave a book as I found it. A good book should seem like new after a complete reading (obviously if you read in the right way).
I really hope this is a defective copy and not the real version, but many things seem not unintentional but simply a really bad design. However they should have checked.
Eternalknight
Mongoose
I just wish mine would hurry up and arrive 
Well I hope for anyone to get a perfect copy of the book. Mine is very unpleasant to read with that noise of book ripping apart.
However I managed to read the new intro until the true beginning. I liked the old fast intro but this new one is really very good. The feeling is outstanding and put you in the narration in a great way.
I hope this we'll continue for the rest of the book and the later book because Dever was able to improve what was already good.
Quality of the material book apart this new edition is really worth.
(now I hope to get a perfect version or I'll wait for the paperback).
This is the first time I read the english book of Lone Wolf, I'm Italian and I read the translated and adapted Italian version. I really liked the english one.
However I managed to read the new intro until the true beginning. I liked the old fast intro but this new one is really very good. The feeling is outstanding and put you in the narration in a great way.
I hope this we'll continue for the rest of the book and the later book because Dever was able to improve what was already good.
Quality of the material book apart this new edition is really worth.
(now I hope to get a perfect version or I'll wait for the paperback).
This is the first time I read the english book of Lone Wolf, I'm Italian and I read the translated and adapted Italian version. I really liked the english one.
I'm living in France (in Bretagne to be more precise so it's really not far from the UK), pre-ordered my book on 17.07 and I still didn't get it. I dropped 2 e-mails at rveal@mongoosepublishing.com and didn't get any answer... This is really annoying and prevents me from pre-ordering the second Lone Wolf book. I don't want Mongoose to take my money for two books when I have not a single one.
Living here in the US.
Still don't have my book. And now with the horror stories of the books that are making it here, and how they are not printed or bound properly, I'm scared that mine will be the same... if I ever get it.
That means I'll have to ship it back, on my own dime of course, and wait forever for a properly printed one to reach me again. so two months later I'll finally get the book.
So far I've seen noting but Mongoose dropping the ball on this project.
I'm afraid to give them more money, they'll probably just take it and run like they have with my money for FFtD.
Still don't have my book. And now with the horror stories of the books that are making it here, and how they are not printed or bound properly, I'm scared that mine will be the same... if I ever get it.
That means I'll have to ship it back, on my own dime of course, and wait forever for a properly printed one to reach me again. so two months later I'll finally get the book.
So far I've seen noting but Mongoose dropping the ball on this project.
I'm afraid to give them more money, they'll probably just take it and run like they have with my money for FFtD.
Ser Andrew
Mongoose
saztam said:
I think all of us in the U.S. are in the same boat right now. I'm trying to be more optimistic... it seems like U.S. orders are starting to arrive, so I expect to have mine sometime this week. And if it needs to go back, it goes back... I have faith in Mongoose that they'll replace it quickly.
gamey_wolf
Mongoose
I ended up sending an e-mail to Rveal@mongoosepublishing.com and I received a prompt reply stating the following:
"Your copy sounds like it was one of the first batch, which had some badly cut cores. All the books have problems with the character sheet being cropped to close. I can send out a replacement copy if you would like a better one once they are made. However might be a bit of a wait on it until I clear the outstanding orders."
I do admit the phrases "once they are made" and "might be a bit of a wait" cause me some chagrin, but I do not believe Mongoose is out to rip anyone off. I am willing to be patient to get a new (and error-free) copy of FftD. It does sound like they have had more than a few gaffs with this endeavor, but hopefully this will be a learning experience and things will smooth out with the subsequent books.
The good thing is that there is obviously more demand for these books then Mongoose first suspected and realized, so I think we can take heart with that.
As for the unanswered e-mails people have been mentioning, I would suggest that you keep trying. Computers do have minds of their own. I am presently awaiting word on the exact address to send my defective copy back to (I am guessing it's the Ohio address since I am in the U.S.), and I realize it will be "on my own dime" but since the fault of the book's condition rests with Mongoose I am expecting/hoping to be credited somehow for that cost.
Anyway, I hope people won't get too discouraged and will give Mongoose a chance to even out the rough spots, as it were. I am really looking forward to seeing books 29-32 finally in print. Aren't you?
"Your copy sounds like it was one of the first batch, which had some badly cut cores. All the books have problems with the character sheet being cropped to close. I can send out a replacement copy if you would like a better one once they are made. However might be a bit of a wait on it until I clear the outstanding orders."
I do admit the phrases "once they are made" and "might be a bit of a wait" cause me some chagrin, but I do not believe Mongoose is out to rip anyone off. I am willing to be patient to get a new (and error-free) copy of FftD. It does sound like they have had more than a few gaffs with this endeavor, but hopefully this will be a learning experience and things will smooth out with the subsequent books.
The good thing is that there is obviously more demand for these books then Mongoose first suspected and realized, so I think we can take heart with that.
As for the unanswered e-mails people have been mentioning, I would suggest that you keep trying. Computers do have minds of their own. I am presently awaiting word on the exact address to send my defective copy back to (I am guessing it's the Ohio address since I am in the U.S.), and I realize it will be "on my own dime" but since the fault of the book's condition rests with Mongoose I am expecting/hoping to be credited somehow for that cost.
Anyway, I hope people won't get too discouraged and will give Mongoose a chance to even out the rough spots, as it were. I am really looking forward to seeing books 29-32 finally in print. Aren't you?
Yeah. Just reading the new Intro make me want to read all the books again.gamey_wolf said:I ended up sending an e-mail to Rveal@mongoosepublishing.com and I received a prompt reply stating the following:
"Your copy sounds like it was one of the first batch, which had some badly cut cores. All the books have problems with the character sheet being cropped to close. I can send out a replacement copy if you would like a better one once they are made. However might be a bit of a wait on it until I clear the outstanding orders."
I do admit the phrases "once they are made" and "might be a bit of a wait" cause me some chagrin, but I do not believe Mongoose is out to rip anyone off. I am willing to be patient to get a new (and error-free) copy of FftD. It does sound like they have had more than a few gaffs with this endeavor, but hopefully this will be a learning experience and things will smooth out with the subsequent books.
The good thing is that there is obviously more demand for these books then Mongoose first suspected and realized, so I think we can take heart with that.
As for the unanswered e-mails people have been mentioning, I would suggest that you keep trying. Computers do have minds of their own. I am presently awaiting word on the exact address to send my defective copy back to (I am guessing it's the Ohio address since I am in the U.S.), and I realize it will be "on my own dime" but since the fault of the book's condition rests with Mongoose I am expecting/hoping to be credited somehow for that cost.
Anyway, I hope people won't get too discouraged and will give Mongoose a chance to even out the rough spots, as it were. I am really looking forward to seeing books 29-32 finally in print. Aren't you?
However to have my book replaced with a flawless one with no additional cost is fine for me. Hope they'll do the right thing.
Yogah of Yag
Mongoose
Ser Andrew said:
*GULP!* :shock:
Getting nervous!
*Biting fingernails!*
:?
*Tossing and turning: can't sleep*
:?
Oh, wait! I've got a life!
:lol:
Balgin Stondraeg
Mongoose
MIK0 said:
It sounds like you got a bad copy (like my first one). Are there occassional letters partialy missing on the edge of a few pages too?
Ser Andrew
Mongoose
Yogah of Yag said:
Yeah... I was trying to be a bit more diplomatic than that. Totally the same for me, it'll be fun when I get it, but until then, life goes on.
