Sgt_G said:
The Klingons have arrived. I just received the first squadron box today. First inspection shows three almost perfect castings, one near-perfect cating, and one very good casting. The F5, D6, and C8 all look flawless. The C7 has a notch on the boom right behind the bridge, whether by design or casting, that I want to fill in to to give the bridge bubble a little extra strength. The D7 has three small air bubbles, two right under the surface (I'll pop and fill them) and one that ate a tiny bite out of the aft hull right of the edge where the top and front plates meet -- should be easy to fix. All in all, I am very happy with the quality of the castings. If this keeps up with the rest of the minis I have coming, it'll been worth the wait. The mini designs are far above what they look like in photos. Well done.
This right here is why Im holding off on purchasing anything.
Im sorry, dont get me wrong, and I hate to mention "other" companies. But I have never.. *ever* had any problems with GW or Privateer Models anywhere *near* the scope im seeing on these forums and on review sites for ACTA:SF. It seems like almost every single box has at least 2 defective models, some even more then that. I was hoping that the 2nd run of the models would be improving.. but from the sound of it.. its not.
I dont do "Oh I'll fix it myself." I dont pay money to someone else to "fix it myself."
If I have to do the work that should be done at the factory, your more then welcome to pay me for that effort.
Ive already made a deal with my FLGS. Im getting 2 complete squad boxes of Fed, Kling and Rom.... even if he has to rip open EVERY SINGLE box in the shipment, and send all the garbage back. Several store owners Ive talked to now are already getting annoyed with the sheer amount of customer complaints regarding "extremely" defective models. Some of them are already forming a list up for the next shipment.. others have shut it down and simply tell them to call customer service.
This to me.. is *not* good customer quality product. Your name is on the boxes, they should be going out ALOT cleaner then what Im seeing and reading and hearing. Or at the very least, something should be announced/posted etc letting us know that this *is* an issue thats being worked on, and amends will be made. Because the silence to me is absolutely deafening.
I hate to do it, but Im not purchasing anything until I see and hear the models are coming out more stable and higher quality.
Now some may ask where this comes from.. but I just got home from my game shop tonight, and I had a chance to see exactly what all the complaints were about. His Klingon box had ONE "decent" ship. The rest were complete garbage that never should have come off a Quality Inspection line. The one D7 literally had a hole in it big enough to put my fingertip in. Like a half melted candle. No detail on the ship.. it looked like something my 6 yr old would make in pottery class. He was completely peeved, I tried to say he just got a bad box.. then he showed me his Fed squad.. and that one was almost as bad. Models I wouldnt touch with a 10 foot pole, much less spend 30+ dollars on.