Postage

[Apep]

Can someone from Mongoose please confirm the postage/shipping rates for the UK ? I have just heard a few different stories on this and I am not sure if somebody is winding me up!!!

 

[Poi]

http://www.mongoosepublishing.com/orders.htm

 

[Apep]

http://www.mongoosepublishing.com/orders.htm

Already seen it - not very helpful..

Is postage capped at a maximum P&P cost? (Potentially an order of a book + miniatures could incur postage of around £13.00 before going free)

Cost Postage
£10.00 £4.00
£20.00 £5.00
£30.00 £6.00
£40.00 £7.00
£50.00 £8.00
£60.00 £9.00
£70.00 £10.00
£80.00 £11.00
£90.00 £12.00
£99.00 £12.90
£99.99 £13.00

Any delivery restrictions?

(I have recently had a lot of issues with postage/Royal Mail including free P&P which cost me £15.00)

 

[Greg Smith]

Matt said elsewhere that it is capped at £5.

 

[MongooseMatt]

It is indeed - Europe is capped at £9, overseas is capped at £15.

We are looking to reduce these further (be nice to have a flat rate everywhere).

 

[Apep]

Thanks Matt !!

Owing to some nameless bureaucrats who can’t read maps - postage for ordered items can be a wee bit of an issue in parts of North Scotland even if you don’t live in the Highland and Islands.

 

[tneva82]

It is indeed - Europe is capped at £9, overseas is capped at £15.

We are looking to reduce these further (be nice to have a flat rate everywhere).

Are you sure capping is correct? I get: Standard £25.00

This to Finland when I almost ordered bit too much stuff due to them being left in cart from earlier window shopping(was going to be 5 fleet boxes + bunch of stealth ships).

You misremembered capping values, there's bug at store or I'm missing something?

 

[MongooseMatt]

You misremembered capping values, there's bug at store or I'm missing something?

I think I know what is going on there but yes, that is wrong. Let me look into it.

 

[tneva82]

You misremembered capping values, there's bug at store or I'm missing something?

I think I know what is going on there but yes, that is wrong. Let me look into it.

Ok.

Realised just now that if europe is supposed to be capped at 9£ then I paid 6£ extra. Ah well. No biggie this time. But hopefully in future it gets fixed

 

[MongooseMatt]

Drop us a line - we _will_ refund you.