Just in case anyone here has not heard about Steve Cole

billclo

Mongoose
He fell in the shower Thursday and broke his leg.

His wife has been tending to him, and as such, processing for orders from ADB Thursday onward have been delayed, though she thinks she may be able to start processing them tomorrow.
 
billclo said:
He fell in the shower Thursday and broke his leg.

His wife has been tending to him, and as such, processing for orders from ADB Thursday onward have been delayed, though she thinks she may be able to start processing them tomorrow.

painfull. Though ADB seems to be a soap opera of problems :-(
 
I had not planned on publicizing the accident here. Matthew has known about it since Friday. It has been out on ADB's BBS, FC Forum, and page on Facebook. I thought most of our customers would know it already.

However, since it has announced, here is the situation.

Steve's tibia has been broken and he is in a huge amount of pain. He cannot be left by himself at this point. He cannot get to a computer and has no access to the Internet. Getting into Leanna's minivan causes him to experience excruciating pain, even with high-powered painkillers.

Leanna, his wife, is handling doctor visits as well as assisting Steve with daily things. His left foot is not supposed to touch the floor for at least three weeks. His home is older and certainly not set up for wheelchairs and such. It takes Leanna over 30 minutes to get to work, so she cannot just "pop in" and do orders.

She's very upset that our customers are getting less than the excellent turnaround time that we are used to providing them.

I suppose as we all age, our problems may seem more and more like a soap opera. :( Yet, what happened to Steve is real, is painful, and is upsetting and stressing him. Leanna is worried about Steve and upset because she cannot come in and work on orders. While she hopes she can get in to work on Tuesday, much depends on the state of Steve's health and ability to be alone without any help in case of an emergency. For us at ADB, family comes first.

Please remember we are a small company with only three full-time employees and two part-time ones. I'm currently a volunteer and far away from Amarillo, so I cannot assist Leanna in this case. We deliberately made our financial information not accessible off the site so as to keep it more secure. Steven Petrick has never been trained on the new software and it is of sufficient complexity that if you don't do it frequently, mistakes will be made. We don't like making mistakes with our customers' orders or money. Therefore Leanna is the only one currently who can work with the system. Once I am there in May, I hope to be trained on it and to do the orders one day a week to keep my hands and knowledge up-to-date.

I will be sure to convey any well wishes to Steve when I call him.

I will add this site to the places that get updated with Steve's status.

Jean
 
A quick update. Steve Cole is starting to have the pain levels go down in his leg. He now has a wheelchair and folks are working to arrange the office building so he can work effectively. I am encouraged by what I heard tonight -- he was much clearer, much more upbeat, and more positive.

We will have to play it by ear. No one knows how much stamina he will have this week. He certainly cannot drive and his time at the office might be curtailed. We should have more information after he meets with a specialist on Thursday.

Jean
 
Steve continues to improve. He has access to the Internet now by using the iPad. He does need help every two hours, so Leanna still has not been able to get into the office. We hope that will change today after Steve's appointment with a specialist.

I talked to him last night and he greatly appreciates all the well wishes and positive thoughts. :) He has been suggesting that his wife take the salt shaker and pass it over his leg to heal it quickly. Her response was, "I'm a CFO, not a doctor."

Jean
 
Steve made it in to work in a shortened day. He has tackled the email backlog.

I will keep you posted regarding order status.

Jean
 
All orders are caught up, except for the ones made yesterday. The starline F6s are temporarily sold out, but we hope to get restocks quickly. Other new minis are being ordered heavily and I wouldn't be surprised if some of them sold out soon. (Again, temporary until we get the restocks.)

Steve is in a wheelchair, but making it into work, barring further blizzards.
 
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