I am officially now somewhat mollified.

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heck, if they let me work from home, swindon being miles away, I'll do the bloody job! my loft is big enough to stock a hefty amount of stuff!
 
hiffano said:
Matt said I would get the second one off the production line. I guess it was implied it was a new design, but never officially stated, and I ain't running back through hundreds of posts to find it!

I see, it seems like a cross wires situation. I thought Matt had emailed you saying that it would be a resculpted Mothership.

It's still pretty bad, and I feel for you.
 
I, personally, would like to the see the name of who gets fired for this.

Not If, but Who.

I am BEYOND irate. And it's not even my fig.
 
perhaps they keepign the same sculpt and thats the 2nd one from a new mould?
did you get told you would have a brand new sculpt? i doubt anyone would be fired. but they do need someone to sort out the orders as they now have a more steady supply and shouldnt be any of the supply problems of the past.
guess matt will be on at some point to answer or to send you an email hiff.
as for those saying legal action blah blah blah - mongoose havent done anything wrong legally, hiffano got the model he paid for originally.
 
as I said, I know nothing has been done illegal.
now then, Mr Glass, 15/5/07, on the mongoose blog, says new Drakh mothership. Matt has mentioned new drakh mothership, resculpt etc. I think it fair to say, pretty much everyone was expecting a new sculpt, not the old one re-done, but you are 100% correct Mr Katadder, i have esentially got the ship i paid for.
 
Hell atleast it's just one mothership...

Try having GW withold orders magnitude of several HUNDRED euro's for 9 months...Say something about poor customer service.
 
well, they are the evil empire, goes without saying they may suck*

*this is the opinion of one person, these views do not represent those of mongoose, their staff, or their friends, relatives and Cats. All comments are made on an individual basis and not indicative of one companies views of another
 
actually never had a problem with GW customer service either. if i ever phoned them up with a problem with something they sent me exactly what was needed, sometimes even more.
like when i ordered lots of sonic weaponry - they sent me the wrong arms to go with it (only a choice of 2). now it took me about a year to get round to building them but when i did i found this out. I phoned the mail order guys, they werent sure which arm it was supposed to be so sent me out 30 of each one (as i had 30 weapons) and this was a year after i recieved the order. the replacement parts arrived the next day.
 
I think with any company, you get good and Bad. When my Drakh box first was ordered, and had been in the shops for 3 weeks and I didn't have mine, Matt had it sent out (sans mo-ship) within the next few days, then I realised that I was 6 "wings" short for my drakh, and Alex sent some out next day. Unfortunately on the bad side.. I have only just received a ship I actually ordered over a year ago!
Have to say my only other direct dealings have been with Privateer, who are fab*

*see previous disclaimer ;-)
 
A NEW sculpt Mothership is what Hiffano should have gotten!
If this is not an accident or a miscommunication and Mongoose intentionally sent Hiff an old sculpt model, i'll be absolutely Disgusted!
 
Just beening looking at this http://www.mongoosepublishing.com/miniature/army.php?qsArmy=24#

No where does it show a Mothership, which does give the impession that it's being resculpted.

If this has already been pointed out, guess I'm not up to scratch with the Drakh.
 
Matt said something about the Mo-Ship getting it´s third makeover (IIRC); the Blog tells us that there is going to be a new Mo-Ship - most likely, the mk1 has been returned by a trader or something like that, and someone in the sales department wanted to finish some open orders.

At least that´s more likely than someone at Mongoose towers playing a game of "let´s see when he goes nuts" with Hiff...
 
CZuschlag said:
I, personally, would like to the see the name of who gets fired for this.

Not If, but Who.

I am BEYOND irate. And it's not even my fig.

47itwe0ds6.gif
 
I don't even know what the first and second incarnation are like, but from the sound of it, they were not well accepted.
 
Shadow Queen said:
Mine was burnt there was a blackness to the metal

Id say that´s typical of trying to cast too many models in too short time; the metal has definitely been too hot (sometimes miniatures have some sort of goldish patina, another sign of the metal being a bit too hit at the time of casting and burning whatever the forge used to keep the metal from sticking to the mould)
 
On a note, Matt is currently out of office (I know that cause I worte him an email asking where the last part of my ordered stuff got stuck and got an automated 'out of office'-backmail).
 
I was told by somebody at Mongoose that the discolouration of the metal was due to the alloy used to make the ship, my 5 motherships range from gold-bronze to black-purple patina over the main hull of the model. The metal is flakey it parts, pitted and warped.

From the posts seen Mongoose have definately inferred that Hiff was getting one of the new models. The second one off the production line, the first going to the painting team. There would not be any of the Mk1 mother ships coming off the production line at all.

Just had a look at the Drakh fleet, when did they change from painting them in wood to using my Tiger Stripe design?
 
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