timpollard said:Does that cover mail order too then?
Matt, I'm loving that you're reading and contributing to the thread so much (especially today), the banter is great and it's all good fun - except you seem to have commented on everyone else's posts, comments and queries except mine, and I've asked you a couple of (well intentioned and hopefully polite) direct questions... any chance of an answer for me too?
My apologies - I didn't intentionally miss you out. I went through your post, but seem to have completely missed the last sentence

Illness was not the only factor that affected the Fleet Landing Party, as there were some issues with production as well. However, we have already taken on more staff in the miniatures facility, as well as established new deadlines for incoming orders so, in theory, that should not happen again *
As I said earlier, Fleet Landing Parties are on their way to the UK right now, and will be turned around the same day they arrive. I am just awaiting confirmation that those in the US have already been sent out.
* Proponents of the Cock-Up Theory will be familiar with this phrase.