I know mongoose had problems with their printing etc, I just don't understand what's going on.
I purchased the Megadeal when it was offered and since then only book 2 has been problem free; books 1,3, and 4 have all had printing issues where the print actually gets chopped off the page (because somehow the guillotine was misaligned).
I've since received replacement copies for 1 and 3, but for some reason I received 2 replacement copies of book 3. One was the standard square book but the second one I got was was a) about 1cm taller than the previous one b) narrower than the previous one and c) had a rounded spine instead of the flat square one.
What's going on with these books?
Did I get sent book 3 twice instead of book 4?
Are the bindings changing? I saw the message about the logo changing, something I don't really have a problem with, but if every second one of my books is taller and skinnier than the previous one I will have a problem.
It's not much of a collection if the set is made up of books in varying sizes and shapes. This collection wasn't particularly cheap to begin with, so I would have expected some form of printing standard.
What I'm actually more annoyed about is that anyone purchasing the set once it's finished will receive a cohesive logo and printing set whilst those of us who managed to scrounge enough money to get the megadeal are left with irregular collections of misprinted books.
I'm hoping all these problems are solved because I'm having second thoughts about whether I really want the megadeal, given the amount of problems I've had with it. The Australian dollar is doing really well against the pound at the moment which means a refund would produce a loss in money for me (as I I paid for it at a lower exchange) but if I can't be confident the merchandise I've paid for is going to get to me, in good condition or at all, then I'll take the loss to recoup my money.
I'm sad that Mongoose has had to go through all these problems and know they've been trying to fix everything as best they can whilst still keeping the company running, but understand that just as Mongoose needs to look after itself, so to do I.
Hellebore
I purchased the Megadeal when it was offered and since then only book 2 has been problem free; books 1,3, and 4 have all had printing issues where the print actually gets chopped off the page (because somehow the guillotine was misaligned).
I've since received replacement copies for 1 and 3, but for some reason I received 2 replacement copies of book 3. One was the standard square book but the second one I got was was a) about 1cm taller than the previous one b) narrower than the previous one and c) had a rounded spine instead of the flat square one.
What's going on with these books?
Did I get sent book 3 twice instead of book 4?
Are the bindings changing? I saw the message about the logo changing, something I don't really have a problem with, but if every second one of my books is taller and skinnier than the previous one I will have a problem.
It's not much of a collection if the set is made up of books in varying sizes and shapes. This collection wasn't particularly cheap to begin with, so I would have expected some form of printing standard.
What I'm actually more annoyed about is that anyone purchasing the set once it's finished will receive a cohesive logo and printing set whilst those of us who managed to scrounge enough money to get the megadeal are left with irregular collections of misprinted books.
I'm hoping all these problems are solved because I'm having second thoughts about whether I really want the megadeal, given the amount of problems I've had with it. The Australian dollar is doing really well against the pound at the moment which means a refund would produce a loss in money for me (as I I paid for it at a lower exchange) but if I can't be confident the merchandise I've paid for is going to get to me, in good condition or at all, then I'll take the loss to recoup my money.
I'm sad that Mongoose has had to go through all these problems and know they've been trying to fix everything as best they can whilst still keeping the company running, but understand that just as Mongoose needs to look after itself, so to do I.
Hellebore