NAVWAR in US
- Thread starter Frankvas
- Start date
Mark A. Siefert
Mongoose
Frankvas said:
Actually, they do, it's where I get my figures. For some reason they don't keep their Navwar WWII stock list on their WWW site.
I recommend giving them a call. They're a great store to work with.
Yeah, I'm sorry but it's 2007 and the internet a very established retail channel.
Scotia takes orders by email.
Noble lists online retailers.
Skytrex has a cart.
GHQ has a cart.
CinC has a cart.
NAVWAR is at the tail end of their competitors.
Mail/Fax/Phone/Order form is several degrees more complicated/costly and time consuming than a simple cart (and there are plenty of free ones.. someone set the site up for them - email is less complicated than a website). I can understand not going to the expense of a cart for what is essentially a very niche product but I can't even think of another example of a site I can't even email an order to.
If any merchant wants to make it difficult to order from them... well I have the right to go to their competitor who makes it less complicated. That's simple.
I have nothing against NAVWAR, I hear they make great products and I plan to buy some from one of the online retailers that does *do the internet*. I'd even understand if, being a distributor, they just didn't sell online.. but this strange internet half-existence is... odd.
Also, IIRC, the website isn't actually Navwar's but is put up by someone they are associated with, so you need to be careful. I once placed an order with them based on data from the website, the value of which was just over the "free postage limit". However, I was charged postage anyway because the limit had been raised ans the website hadn't been updated. I cried foul but was told "its not our website, we aren't responsible for its accuracy, tough"
that was the old website. the new one is done 'in the family' as it were, so you can trust it. or so i am led to believe.
the fax machine or the post are not difficult to use. it is frustrating for the point and click buyer, true, but there was life and trade before the internet!
the fax machine or the post are not difficult to use. it is frustrating for the point and click buyer, true, but there was life and trade before the internet!
I stand corrected and I hope you are right
Mind you, I tend to order Navwar models by post from Spirit Games as their service is excellent and they do offer an online cart (plus I knew Phil when he had his shop in Croydon). I believe Spirit also has a good reputation for overseas orders too.
