As someone who works in the printing industry (I'm art director for a printing company) and someone who has received three PoD books from Lightning Source (SWN, before the Mongoose Version; Other Dust; and Shadow, Sword & Spell (softcover, the other two were hardcover)); I can say that I was very pleased with the quality. The one's I received were well made, as good as anything I've ever gone into a store and purchased, and by dint of being one state away from where they were printed (I'm in north georgia, they were mailed from middle tennessee), I received all three in less than a week of being ordered. Had them shipped Media Mail, and they arrived undamaged and well packaged, which is more than I can say for a few products I've received straight from game publishers.