I finally got the thing to work after a week of trying to figure it out.
There are some major issues that definitely should have been addressed before it was put out with a price tag.
Unless it is very well hidden, there is absolutely no documentation to assist with using any of this software.
TCG:
EDIT: An official tutorial video for the TCG has been uploaded to the RPGSuite Youtube channel which addresses some of the initial issues I have with the lack of documentation. I still feel however, there should be a readme file of some sort with the installers.
RPGSuite TCG tutorial Video said:
https://www.youtube.com/watch?v=tIstKLldiPA
After setup, when you open the program, you are greeted with a login screen.
One would assume you punch in your RPGsuite username/email, this is the case but only mostly. I eventually found that the USERNAME I was expected to use was my email without the @herk.blah at the end and my password was the rpgsuite one tied to said email.
So yesterday, Jan 2nd, Well over a week after purchasing the software. I FINALLY managed to get the login to register.
Then I was greeted by a loading screen... for 5 hours. At least with DCS it was hanging on 99% so I knew it was somewhere near the end. but the TCG didn't have any numerical value to let me know it was anywhere near done. I left my computer and did several other things while I was waiting for this software to complete whatever it was doing. I assumed since I bought the complete package that it was downloading the various databases for careers etc that the free version wouldn't have.. then I realised why would there be seperate downloads for the softwares if that were the case.
Eventually I got back to the computer and saw that both programmes were still hanging. so I just closed both. Apparently this was the correct thing to do as when I relaunched them to try again they started as they were supposed to.
I've created several characters using the TCG, only one of which I have been able to access in DCS whatever magic trick I pulled to make this occur I have yet to be able to repeat. when I first launched the DCS program it told me there were no characters found. after closing and relaunching it found the one character I had at the time. Frankly, if you aren't able to load your characters in the DCS then what is the point of the character generator in the TCG.
There are more bugs in the TCG during chargen that I will make a seperate post for when I have a more comprehensive list.
I really do have high hopes for this software. They really should have just gotten it to work properly before pushing it out to the public for $40.
2ND EDIT:
In the video they note a bug report page that we can use
https://rpgsuite.zendesk.com/hc/en-us