Missing/wrong bits

[Zarathustra Suicune]

Just got back from warfare, where I bought a manta ray, kearsage and the ramius blister.
The problem is one of the hulls is the one of the Burke, and it has only come with one pair of engines. I don't think I will have chance to go back to warfare either later today or tomorrow due to time constrainsts, So I am not sure what to do.
Is there a specific email for problems such as this?
Edit: The Kearsage's engines have way too big "baubles" for fitting into the hull, so I suspect th engines are the one for the chicago class. May be able to pop in early tomorrow.

 

[Greg Smith]

Email Matt: msprange@mongoosepublishing.com

 

[Zarathustra Suicune]

I've now found myself with some extra time, so I am going to walk into warfare, and explain to the guys on the door so I don't have to pay the £5 entrance fee again, if they won't, I will then come back and email Matt.

 

[astronomypete]

How did you get on?

 

[Zarathustra Suicune]

Wasn't able to go in the end :/ needed to work on a presentation on lithics as the people I'm doing it with won't be available again before when we actually do it. I have taken a picture, and am going to send an email.

 

[Zarathustra Suicune]

Sent an email this morning, and when I got back from my lecture there was a reply saying that replacements would be sent immediately

 

[JohnDW]

Still no reply from my email about some missing parts, one week since i emailed the sales@mongoose, but still only a day since emailing matt about it. Not expecting instant satisfaction, but at least some acknowledgement would be good.

 

[MongooseMatt]

Still no reply from my email about some missing parts, one week since i emailed the sales@mongoose, but still only a day since emailing matt about it. Not expecting instant satisfaction, but at least some acknowledgement would be good.

Drop me a line direct at msprange@mongoosepublishing.com, and I will sort you out myself!

 

[Stu--]

Ditto - Matt did you receive my email? (sent Mon 19/11/2012 11:22)

thanks.

 

[MongooseMatt]

I believe I have - give me a few hours, and I wil get on to it!

 

[JohnDW]

Still no reply from my email about some missing parts, one week since i emailed the sales@mongoose, but still only a day since emailing matt about it. Not expecting instant satisfaction, but at least some acknowledgement would be good.

Drop me a line direct at msprange@mongoosepublishing.com, and I will sort you out myself!

I did send an email earlier, but I'll be sending another one right now, hopefully it doesnt go missing.

 

[Zarathustra Suicune]

Received the replacement Ramius blister today, they are now assembled and in the process of being painted, not actually using them tomorrow, but it is nice I will have the option if I can paint them in time. Thank you very much for quick response.