You know, I actually like the idea of a crew having to go and break up the ice for collection by the scoops and having to go cut blocks out of planetary ice (also makes sense - the Starport book does refer to ice planets being more trouble to get fuel from - if the scoops did it automatically, that wouldn't apply, surely?). I'm sure that the various laser welding "torches" could be used to provide a means of breaking up blocks and I'm also sure that the coolant systems from the fusion reactor (people have already commented on the heat with a ship's reactor being significant) could be utilised (I'd guess there's already a heat exchanger in engineering that air could be pumped through) to blow hot air (you don't want to use water, it'd just refreeze) over the ice to melt it - while at the same time, using a pump and hose to pump the water into the ship (probably heating the pipe the same way to prevent frozen water in the pipe.
A slow process, to be sure, but it would prevent players from just landing, grabbing fuel and going - what creatures are on the planet? Something like the ice wampa in Empire Strikes Back maybe? Do they need to post guards? Will the authorities catch them? Are they allowed to be fuelling up here? Did they land the ship on solid ground or just really thick ice? Can they get enough fuel loaded up before the ice cracks completely and the ship drops through?
I think just "splash and dash" misses the opportunity for a decent adventure...
Of course, the comet, I'd just turn the main guns on the comet (or secondary or point defense guns in the case of a larger ship - you don't REALLY want to use a spinal Maser on a comet... not if you actually want any decent fuel quantity left over after it explodes in all directions...) and then scoop the remains... might want to turn the lasers down a notch though - you want to cut it, not cause it to explode... that's the one you might want to just say "OK, 2 hours pass and you've got enough small enough pieces cut off to refuel the ship from...".
Of course, if you're in the solar system and the comet's got a tail, you'd just need to fly through that tail and the scoop will do the rest... since it'll be either water or hydrocarbon vapour, most likely. It'll just take a while - but that's ok, since you'll be refining it as you go anyhow and that will also (normally) take time...
