Lonewolf Megadeal Refunds Status?

[MongooseMatt]

The majority of Book 19s have indeed gone out. We are waiting for more stock to cover those who signed up to continue the megadeal more recently.

 

[Bewildered Badger]

Matthew, I emailed you a week ago about my refund, and have had no reply. Could you please check to see if you got my message?

 

[MongooseMatt]

Matthew, I emailed you a week ago about my refund, and have had no reply. Could you please check to see if you got my message?

Hey there,

I did indeed, and you'll be getting a reply this week - very sorry, emails have been building up over the Salute and Easter weekends. I _will_ get to you.

 

[Bewildered Badger]

Still not received a response yet.

 

[MongooseMatt]

Badger: if you have not got an email today, please let me know.

 

[Bewildered Badger]

Nope, nothing yet.

 

[AndrewW]

Nope, nothing yet.

Just a thought here, is there a possibility that it might be getting filtered into a spam folder or something?

 

[MongooseMatt]

Badger, just sent you a mail, let me know if you see it.

 

[Bewildered Badger]

Yep, got your test message!

 

[MongooseMatt]

I think we have communication lines open

Email waiting for you.

 

[Bewildered Badger]

I got your e-mail. Did you get my reply?

 

[Arkansaw]

I have yet to receive book 19 onwards. Also, I have written in regarding my change of address for future deliveries and there has not been a single reply.

 

[MongooseMatt]

I have yet to receive book 19 onwards. Also, I have written in regarding my change of address for future deliveries and there has not been a single reply.

We answer all address changes - please drop me another line at msprange@mongoosepublishing.com and we'll sort you out!

 

[Bewildered Badger]

I appreciate that you may be busy, but can you give any indication as to how much longer I will have to wait please?

 

[MongooseMatt]

I've replied Matthew Sprange three additional times in Dec without any replies back about the Megadeal refund. The only response I've gotten recently from Matthew was from this very forum back in Nov.

I'm very sorry to hear that - drop me a line at msprange@mongoosepublishing.com and we'll see what has happened!

 

[AdrianH]

I've replied Matthew Sprange three additional times in Dec without any replies back about the Megadeal refund. The only response I've gotten recently from Matthew was from this very forum back in Nov.

I'm very sorry to hear that - drop me a line at msprange@mongoosepublishing.com and we'll see what has happened!

Jesy_par is a spammer, possibly a bot. This was one of three posts which used the same technique - copy text from an earlier post in the same thread, re-post it, then the spammer's signature with advertised URL's appears in the re-post. What made it obvious in one of the posts is that the re-post quoted something I had written. I'd have splatted the spams earlier but I've been on holiday.

 

[MongooseMatt]

Jesy_par is a spammer, possibly a bot. This was one of three posts which used the same technique - copy text from an earlier post in the same thread, re-post it, then the spammer's signature with advertised URL's appears in the re-post. What made it obvious in one of the posts is that the re-post quoted something I had written. I'd have splatted the spams earlier but I've been on holiday.

Cheers - would explain why I did not see that email

 

[Bewildered Badger]

Matthew, still waiting to hear from you about my refund.

 

[Bewildered Badger]

Still waiting for a response.

 

[MongooseMatt]

Hi BB,

The last round of refunds will be taking place before Christmas - look out for an email!