Okay, Rumour Control and the latest updates on shipping!
As of this moment, _all_ orders for the rulebook and squadron sets that are dispatched from the UK (which is basically everywhere except the US and Canada) have left the building and are on their way to you. This includes 'part' orders, so if you ordered, say, a fleet box, a squadron box and the rulebook, the rulebook and squadron set have been dispatched.
We have a small amount of stock in the UK for the rulebook and squadron sets, and while they remain, we will have a 24 hour turnaround on orders for them.
On the US side of things, they are running a day or so behind us (despite us having increased staff, they are responsible for actually making these models as well as sending them out!), but by Monday-ish they should also have dispatched the rulebooks and squadron sets.
For retailers, we are starting to send out rulebooks and squadron sets to distributors now and will be continuing to do so for the next few days, so chat to your supplier as they will be able to let you know when you can have them in your store.
We are going to _try_ to get a few fleet sets out next week, but it is going to be very, very tight. Apologies for that, but we are shipping everything we can and demand has been an order of magnitude greater than we had expected. Some of the US chaps will actually be going into the production facility during the Christmas break, and we will be hiring more staff early in the New Year.
We are still looking towards the end of January-ish where we will be back to our normal 24 hour turnaround on orders. Again, apologies, everything is just a little busy at the moment!
As of this moment, _all_ orders for the rulebook and squadron sets that are dispatched from the UK (which is basically everywhere except the US and Canada) have left the building and are on their way to you. This includes 'part' orders, so if you ordered, say, a fleet box, a squadron box and the rulebook, the rulebook and squadron set have been dispatched.
We have a small amount of stock in the UK for the rulebook and squadron sets, and while they remain, we will have a 24 hour turnaround on orders for them.
On the US side of things, they are running a day or so behind us (despite us having increased staff, they are responsible for actually making these models as well as sending them out!), but by Monday-ish they should also have dispatched the rulebooks and squadron sets.
For retailers, we are starting to send out rulebooks and squadron sets to distributors now and will be continuing to do so for the next few days, so chat to your supplier as they will be able to let you know when you can have them in your store.
We are going to _try_ to get a few fleet sets out next week, but it is going to be very, very tight. Apologies for that, but we are shipping everything we can and demand has been an order of magnitude greater than we had expected. Some of the US chaps will actually be going into the production facility during the Christmas break, and we will be hiring more staff early in the New Year.
We are still looking towards the end of January-ish where we will be back to our normal 24 hour turnaround on orders. Again, apologies, everything is just a little busy at the moment!
