Problem logging in on new site

General chat about Mongoose Publishing and its releases
Tay
Stoat
Posts: 90
Joined: Tue Aug 19, 2003 11:34 am

Problem logging in on new site

Postby Tay » Fri Mar 08, 2019 12:14 pm

Hi

I keep getting 'You did not sign in correctly or your account is temporarily disabled.' when trying to log into main web site, not the Forums. Been like this since new web design went live.

Cheers in advance
Baldo
Mongoose
Posts: 152
Joined: Sun Apr 15, 2018 12:31 pm
Location: Italy

Re: Problem logging in on new site

Postby Baldo » Fri Mar 08, 2019 1:37 pm

Tay wrote:
Fri Mar 08, 2019 12:14 pm
I keep getting 'You did not sign in correctly or your account is temporarily disabled'...
Have you changed the password? It worked for me. :)
Tay
Stoat
Posts: 90
Joined: Tue Aug 19, 2003 11:34 am

Re: Problem logging in on new site

Postby Tay » Fri Mar 08, 2019 1:41 pm

Not changed
MongooseMatt
Site Admin
Posts: 14863
Joined: Mon Aug 18, 2003 4:25 pm

Re: Problem logging in on new site

Postby MongooseMatt » Tue Mar 12, 2019 2:55 pm

Hi there,

Again, you should be good now - if you do have any more issues, please drop me a line at msprange@mongoosepublishing.com and I will get right on to it!
Matthew Sprange

Mongoose Publishing
http://www.mongoosepublishing.com

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