Lone Wolf 17... Is In!

August1 · **Joined:** Mon Nov 01, 2010 11:05 am **Posts:** 204

coreystinson wrote:

I also haven't received my copy. How long now has it been since it was announced that it had been printed and that shipping was commencing? I have been patient and contacted Mongoose customer service politely only twice and was put off and told to wait. It is quite clear that there is a problem. I would suspect "lost in the mail" except that I see others reporting that they have also not receive the book. Well, I am going to try a THIRD time to get an answer before I have to escalate this. Ridiculous, IMO.

Just out of curiosity, you've already posted it on the open forum, called their customer service and even gotten a reply from the owner of the company. How much farther CAN you escalate it?

-A

hawkytom · **Joined:** Tue Aug 28, 2007 4:47 pm **Posts:** 89

msprange wrote:

Just to let everyone know, for the few who have not yet seen your books, I am looking into this.

Thank you!!

Also concerning my last post where I said 'over 2 months'... it was a product of me deleting/retyping different thoughts and not double checking it afterward. Basically it was a combination of me saying 'almost 2 months' and 'over a month'...and they kind of merged together...although it was sometime back in november that we were hopeful they would get them out by Christmas...but that's another story.

coreystinson · **Joined:** Mon May 26, 2008 3:31 am **Posts:** 20

MongooseAugust wrote:

Just out of curiosity, you've already posted it on the open forum, called their customer service and even gotten a reply from the owner of the company. How much farther CAN you escalate it?

-A

I can charge it back with the credit card that I purchased it with. As a Mongoose and Lone Wolf supporter I obviously don't want to do that. As a merchant myself I hate it when that is done before I have a chance to resolve the situation. Anyway, it's moot as Mongoose has addressed it for which I thank them.

August1 · **Joined:** Mon Nov 01, 2010 11:05 am **Posts:** 204

Good to hear, Corey.

Boba Matt · **Posted:** Sat Mar 24, 2012 3:57 pm

I also still haven't recieved my copy.

columbob · **Posted:** Fri Mar 30, 2012 12:14 am

So, end of March. Any news why some of us are still waiting for a copy of LW 17?

BlackCat · **Joined:** Thu Feb 24, 2005 4:47 am **Posts:** 319

Starting to worry... No signs of book 17 yet...

Boba Matt · **Posted:** Wed Apr 04, 2012 3:19 am

Yeah, this is starting to get irritating.

Jan 24th: Books arrive
Feb 4th: Alll will be out by end of next week
Feb 14th" "somewhat snowed under" :roll:

March 20th: looking into this...
April 3rd: Still no follow up, still no book. I could have walked to the warehouse and back by now...

columbob · **Posted:** Thu Apr 05, 2012 8:51 pm

Well, mine showed up today. The postal stamp indicated that it was mailed from Ohio on March 26, so it took nearly two weeks to get here (8 working days).

Case closed as far as I'm concerned.

Saberwriter · **Joined:** Tue Mar 03, 2009 9:20 pm **Posts:** 1

Just to de-lurk, but #17 showed up on my doorstep today, too.

Huh. Bonus adventure is a Helghast. That should be fun.

Pathwalker · **Joined:** Mon Jan 18, 2010 3:43 am **Posts:** 25

And me too here in Vancouver, Canada

BlackCat · **Joined:** Thu Feb 24, 2005 4:47 am **Posts:** 319

Same here. Strange that it took so long to get just north of the border though...

Okay, now, when can we expect book 18 (and maybe 29 too)?

Oiseau · **Joined:** Mon Mar 16, 2009 11:33 pm **Posts:** 38

BlackCat wrote:

Okay, now, when can we expect book 18 (and maybe 29 too)?

Funny. ^_^

Boba Matt · **Posted:** Sun Apr 15, 2012 2:44 pm

12 more days and still nothing...

hawkytom · **Joined:** Tue Aug 28, 2007 4:47 pm **Posts:** 89

I still haven't received mine, but glad to hear others are starting to see them come in...Keeping my hopes up!

Lone Wolf 17... Is In!

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