coreystinson wrote:I also haven't received my copy. How long now has it been since it was announced that it had been printed and that shipping was commencing? I have been patient and contacted Mongoose customer service politely only twice and was put off and told to wait. It is quite clear that there is a problem. I would suspect "lost in the mail" except that I see others reporting that they have also not receive the book. Well, I am going to try a THIRD time to get an answer before I have to escalate this. Ridiculous, IMO.
Just out of curiosity, you've already posted it on the open forum, called their customer service and even gotten a reply from the owner of the company. How much farther CAN you escalate it?